List of Sub-Processors
Tivian is currently engaging the following sub-processors to process personal data in its online services Discover XI (formerly EFS), Unipark, Leadership 360, Whistleblower and Qubie Web. Read the full list below.
| Sub-processor | Address | Location | Purpose of processing | Mandatory service |
| Amazon Web Services EMEA Sarl | 38 Avenue John F. Kennedy, 1855 Luxembourg | EU Global | Data hosting infrastructure Supplementary service (e.g. text analytics, entity recognition) | Yes Optional as requested by customer |
| Amazon Web Services Inc. (USA) | 410 Terry Avenue North, Seattle, WA 98109-5210, USA | USA | Data hosting infrastructure | Optional as requested by customer |
| DataGroup Data Center GmbH | Hanauer Landstraße 310, 60314 Frankfurt am Main, Germany | EU | Data hosting infrastructure | Yes |
| DataGroup Data Bremen GmbH | Mary-Somerville-Straße 8, 28359 Bremen, Germany | EU | Data hosting infrastructure | Yes |
| Imperium LLC | 1720 Post Road East Suite 221, Westport, CT 06880, USA | USA | User identification to prevent duplicates and detect fraud | Optional as requested by customer |
| Microsoft Ireland Operations Ltd. | One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland | EU Global | Data hosting infrastructure Supplementary service (e.g. text analytics, bot) | Yes Optional as requested by customer |
| Okta Inc. | 301 Brannan Street, Suite 100, San Francisco, California 94107, USA | USA | Service provider for single-sign-on and SMS messaging | Optional as requested by customer |
| tyntec Ltd. | 20 Farringdon Street, London EC4A 4AB, United Kingdom | UK | SMS dispatching | Optional as requested by customer |
| Thinkwrite Computing Pvt. Ltd | 560/1, Laskarhat, Tagore Park, Saila Village, Tiljala, Kolkata, Parganas South, West Bengal, 700039, India | India | Consulting Services | Optional. In use for new customers and manual renewals as of 28. June 2022, if not objected by the individual customer. Optional for all other existing customers. |
| PRIOTAS GmbH | Subbelrather Str. 15a, 50823 Köln, Germany | Germany | Consulting Services | Optional as requested by customer |
| Atlassian Pty Ltd | Level 6, 341 George St, Sydney NSW 2000, Australia | EU | Support ticket system | Optional. In use for new customers and manual renewals as of the 1rst of January 2024, if not objected by the individual customer. Optional for all other existing customers and in use, if customer provides respondents data in support ticket system. |
In case processing of personal data with any of the above listed sub-processor is conducted outside the EU, Tivian relies exclusively on the Standard Contractual Clauses to ensure an adequate level of data protection.
The Tivian entity named as processor in the master agreement may use its affiliated group companies to process personal data which may be acting as sub-processors in the delivery of online services, professional services and associated support services:
| Sub-processor | Address | Location | Mandatory service |
| Tivian XI GmbH | Christophstr. 15-17, 50670 Cologne, Germany | EU | Yes |
| Tivian AS | Haakon VIIs gate 2, 0161 Oslo, Norway | Norway | Optional for EU & UK customers |
| Tivian Ltd. | 2 Minster Court, London EC3R 7BB, United Kingdom | UK | Yes |
| Tivian Inc. | New York, 31 Hudson Yards, 11th Floor, New York, NY 10001, USA | USA | Optional for EU & UK customers |
